Privacy Policy

Introduction

Valuation Labs Limited ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We collect the following types of information:

• Business Information: Company name, registration number, financial data including revenue, expenses, and profit figures that you provide for valuation purposes
• Contact Information: Email address for delivery of reports and communications
• Payment Information: Payment details are processed securely by Stripe and we do not store your full card details
• Technical Data: IP address, browser type, and usage data collected automatically

How We Use Your Information

We use your information to:

• Generate and deliver your valuation report
• Process your payment
• Communicate with you about your order
• Improve our services and user experience
• Comply with legal obligations

Data Retention

We retain your valuation data for 12 months to allow you to access your report. After this period, data is securely deleted unless required for legal purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption of data in transit and at rest, secure servers, and access controls.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the email address below.

Cookies

We use essential cookies to ensure our website functions correctly. We do not use tracking or advertising cookies. By using our website, you consent to our use of essential cookies.

Third Parties

We share data with the following third parties only as necessary to provide our service:

• Stripe: For payment processing
• Companies House: For company verification